Troubleshooting

Fixing "Invalid Username or Password" in Marinios IPTV

Quick answer

An invalid-login error almost always means one character is different from your activation email: a missing http://, a wrong port, an extra space, or a letter in the wrong case. Copy and paste the details where possible and check your subscription hasn't expired.

The problem

"Invalid username or password"
"Authorization failed"
"Account expired" or "Account disabled"
Login spinner never finishes

Likely causes

Typing mistake in username, password or server URL
Server URL missing http:// or the port number
Trial or subscription has ended
Wrong login type selected (M3U vs Xtream Codes)
MAC address mismatch on portal devices

Step-by-step fixes

Work through these in order and test after each one.

1. Re-check the details

Compare every character with your activation email. Usernames and passwords are case-sensitive.
Remove any space before or after each field.
Make sure the server URL includes http:// or https:// and the port exactly as provided.
Confirm you chose Xtream Codes API login when using a username and password.

2. Check your subscription

Trials end 24 hours after activation.
Check the end date in your activation email or the player's account info screen.
Renew from our pricing page if your plan has ended.

3. For MAG and portal devices

Confirm the MAC address you gave us matches the device exactly.
Restart the portal after any change.

Check that it's fixed

Sign in again and wait for the channel list to load.
Open one live channel and one movie to confirm access.