This policy explains what personal information Marinios IPTV collects through mariniosiptv.us.com, why we collect it, who processes it on our behalf, and the choices you have.
1. Who we are
This website and service are operated by [LEGAL REVIEW: Legal entity name], [LEGAL REVIEW: Registered business address] (“we”, “us”). For privacy questions, contact Contact@iptvcenter.online.
2. Information we collect
We collect only what you choose to submit and limited technical information:
- Free trial requests: first name, email, optional phone/WhatsApp number, country, device, optional player app, optional MAC address or device ID (only for devices that need it), and any special requests.
- Orders: full name, email, optional phone, optional country, selected plan, notes, and the order total calculated by our server.
- Support messages: name, email, optional order/trial reference, device/player and your message.
- Payments: card payments are handled by Stripe on its own checkout page. We receive payment confirmation details (such as amount, currency, status and a session reference) but never your full card number.
- Technical data: your IP address is used temporarily to prevent abuse (rate limiting). Our hosting provider may keep standard server logs.
3. How we use your information
- To review and deliver free trials and to process and activate orders.
- To send transactional emails such as order confirmations, payment links and activation details.
- To provide customer support.
- To prevent spam, fraud and abuse of our forms.
- To meet legal, accounting and tax obligations.
4. Service providers we use
We share information with these providers only as needed to run the service:
- Vercel: website hosting and server functions.
- Brevo: sending transactional emails to you and to our team.
- Google (Google Sheets / Apps Script): our internal record of trial requests and orders.
- Upstash: short-term storage of order status, delivery retries and anti-spam rate limits.
- Stripe: processing card and wallet payments.
- WhatsApp / Telegram: only if you choose to contact us there.
These providers may process data in countries other than your own. We do not sell your personal information.
6. How long we keep information
We keep order and trial records for as long as needed to provide the service, handle support and refund requests, and meet legal obligations. [LEGAL REVIEW: confirm retention periods for Google Sheets records, email logs and Upstash data]
7. Security
We use HTTPS, server-side validation, access-restricted credentials and rate limiting. Payment card data is handled by Stripe. No method of transmission or storage is completely secure, but we work to protect your information.
8. Your rights and choices
Depending on where you live (for example under US state privacy laws, UK GDPR or Canada's PIPEDA), you may have rights to access, correct or delete your personal information, or to object to certain uses. Email Contact@iptvcenter.online to make a request. We may need to verify your identity. [LEGAL REVIEW: confirm applicable laws and response process]
9. Children's privacy
Our service is not directed to children under 13 (or the minimum age in your country), and we do not knowingly collect their personal information. Purchases must be made by adults.
10. Changes to this policy
We may update this policy. The “last updated” date at the top shows the latest version. Material changes will be highlighted on this page.
11. Contact
Questions? Email Contact@iptvcenter.online or visit our contact page.