Help center
Frequently asked questions
General Service
What is Marinios IPTV?
Marinios IPTV is an internet TV subscription that gives you 39,000+ live channels and 260,000+ on-demand titles (180,000+ movies and 80,000+ series) through compatible player apps on TVs, streaming sticks, phones and computers.
Which countries' channels are included?
Content covers 150+ countries, with a strong focus on the United States, United Kingdom and Canada. Line-ups can change over time, so use the free trial to check the channels that matter most to you.
What picture quality can I expect?
Channels and titles are available in SD, HD and Full HD, with 4K on selected channels and titles. Actual quality depends on the source, your device and your internet connection.
Do you guarantee every channel will always be available?
No. Like any streaming service, individual channels can occasionally be unavailable or change. If a channel you rely on stops working, contact support and we'll investigate.
Subscriptions
What plans are available?
Plans run for 1, 3, 6 or 12 months, each with 1 to 5 simultaneous connections, giving 20 combinations in total.
What does one connection mean?
One connection means one stream playing at a time. You can install the app on several devices, but the number of devices playing at the same moment cannot exceed your connection count.
Does my plan renew automatically?
Your order is for the plan length you choose. We will contact you before it ends so you can decide whether to renew. Please check your payment confirmation for the exact payment type.
Can I upgrade my connections later?
Yes. Contact support with your order reference and we'll explain the options for adding connections or changing plan length.
Pricing & Billing
How much does Marinios IPTV cost?
Plans start at $13 for 1 month with 1 connection. The 12-month, 1-connection plan costs $69, which works out to $5.75 per month. All prices are in USD.
How much do I save on longer plans?
Compared with paying monthly for the same number of connections, the 6-month 1-connection plan saves 37% and the 12-month plan saves 55%.
Are there hidden fees?
No. The price shown at checkout is the price of your plan. Some third-party player apps charge their own optional fees, which are paid to the app developer, not to us.
Is the price calculated securely?
Yes. Your total is always recalculated on our server from our official price list, so it can't be changed in the browser.
Free Trial
Is there a free trial?
Yes. You can request a 24-hour free trial. Trial credentials are typically sent within 1–3 hours after your request is reviewed.
When does the 24-hour trial start?
Your 24 hours start when your trial is activated, not when you submit the request.
Is the trial instant?
No. Each request is reviewed by our team. Delivery is typically 1–3 hours after review, and may take longer at busy times.
Do I need to pay for the trial?
No. The trial is free and no payment details are requested.
Devices & Apps
Which devices are supported?
Firestick and Fire TV, Android TV and Google TV, Apple TV, iPhone and iPad, Android phones and tablets, Windows, Mac, Samsung and LG Smart TVs, MAG, Formuler, Enigma2, NVIDIA Shield, Xbox (via Kodi), Raspberry Pi and more. Roku has limited support and PlayStation is not supported natively.
Which player app should I use?
For Firestick and Android TV, IPTV Smarters Pro or TiviMate are popular. For Apple devices, IPTVX or UHF. For Samsung and LG TVs, IBO Player Pro. If you're unsure, choose "I need help choosing" on the trial form and we'll suggest one.
Do you provide the player app?
No. Player apps are made by independent developers and installed from official app stores or developer websites. We provide the subscription and setup guidance.
Setup & Activation
How do I receive my login details?
After your trial is approved or your payment is confirmed, we send your login details by email and, if you provided a number, WhatsApp.
How long does activation take after payment?
Activation is completed by our team after your payment is confirmed. It is not automatic. We work through confirmed payments as quickly as we can; if you're waiting, contact support with your order reference.
What's the difference between Xtream Codes, M3U and MAC login?
Xtream Codes uses a server URL, username and password and loads the guide automatically. M3U uses a single playlist link, often with a separate EPG link. MAC (portal) login is used by MAG and some TV apps and links your device's MAC address to your account.
Payment Methods
Which payment methods do you accept?
We accept major credit and debit cards, Apple Pay, Google Pay and Amazon Pay through secure Stripe checkout, plus PayPal, Cryptocurrency, Bank transfer with help from our support team.
How do I pay with PayPal, crypto or bank transfer?
Place your order on the checkout page, then reply to the order email or contact us on WhatsApp with your order reference. We'll send instructions for your chosen method. Please don't send money before you receive instructions quoting your reference.
Do you store my card details?
No. Card payments are processed by Stripe on their secure checkout page. Our website never sees or stores your card number.
Refunds
What is your refund policy?
You can request a refund within 7 days of payment. Requests are reviewed against our Refund Policy and applicable consumer law.
How do I request a refund?
Email or message support with your order reference, the email used at checkout, and the reason for your request.
Troubleshooting
Why is my stream buffering?
Buffering is usually caused by Wi-Fi strength, network congestion or the device. Try Ethernet or 5 GHz Wi-Fi, restart the router and device, and clear the app cache.
What internet speed do I need?
As a guide, at least 15–25 Mbps for HD and 25 Mbps or more for 4K per stream, with a stable connection. Real-world needs vary by device and content.
Why does my login say invalid?
Usually a typing mistake, a missing http:// or port, or an expired trial.
Support
How do I contact support?
WhatsApp (+44 7883 412700), Telegram (@iptv_helpcenter), email (Contact@iptvcenter.online) or the contact form on our website.
What should I include when I contact support?
Your order or trial reference, device, player app, and a description or photo of the problem. Never share your password publicly.
Legal & Privacy
What personal data do you collect?
Only what's needed to process your trial, order or support request, such as name, email, optional phone number, country and device details.
Is Marinios IPTV affiliated with the app developers or broadcasters mentioned?
No. Names of apps, devices, leagues and channels are used only to describe compatibility and content categories. We are not affiliated with or endorsed by those companies.
Who is responsible for how the service is used?
Customers must use the service lawfully and in line with our Terms, including any laws that apply where they live.
Ready to see it on your own screen?
Request a 24-hour free trial and test channels, movies and your device before you pay. Trial credentials are typically sent within 1–3 hours after your request is reviewed.